About US

Reflections Research was founded in 2015.

Janine Galloway works with clients and agencies in a wide range of UK markets, bringing over 20 years’ experience to every project.  A qualified CIM Professional Diploma graduate and an associate member of the MRS.

Experience across a range of sectors (insurance, local government, central government, professional services, publishing and telecommunications) with a specialism in usability, qualitative and social research.

An experienced moderator of depths, groups, workshops, web usability, observation and ethnographic interviews.

Has carried out testing/development (campaigns, web, products), brand/reputation evaluation, NPD assessment, NPS and customer satisfaction tracking, policy and strategy research as well as public consultations.